The Challenge.
The company needed a coordinated overview of a large and varied rental fleet operating across multiple depots.
It wanted to improve visibility across plant, cranes, concrete equipment, service vehicles and delivery fleets, while giving customers greater security when hiring equipment.
There were also clear commercial and operational challenges. Off-hired equipment was sometimes still being used by customers, but without the evidence needed to recover the lost revenue. Servicing needed to be managed more proactively, delivery and collection times had to improve, and unnecessary vehicle mileage was adding avoidable cost.
As the business expanded through acquisition, the challenge became more complex. New depots, teams and equipment types all had different tracking, reporting and security requirements.
